ВИЙ
30.03.2016, 08:32
Заблочили аккаунт на Амазоне. Как я понял из-за несовпадения биллинг адреса и адреса доставки (шлю все на посредника в сшп).
Типа хотят верифицировать мою карту и просят (выдержка из письма):
We have removed your access to this account because we could not confirm your payment information. You will not be able to access your account or place orders with us until we confirm your information.
To resolve this issue, please send the information below to our secure fax line:
-- A copy of your statement for your VISA ending in 10, including the billing address.
-- Your name, phone number, and the email address registered to your Amazon.com account.
Отправил я им справку с банка с печатью и подписью, где все данные карты, владельца и банка указаны, копию карты, копию паспорта.
Опять двадцать пять:
We could not confirm your information because your fax does not include billing statement . You will not be able to access your account or place orders with us until we confirm your information.
Please send this information to our secure fax line:
-- A copy of your statement for the payment card that you used, including the billing address.
-- The last two digits of the payment card.
-- Your name, phone number, and email address.
Отсылаю им скрин с СБ-онлайн, где видны подробно транзакции. Опять хрен!
You will not be able to access your account or place orders with us until we confirm your billing details for your Visa ending in 10.
Please send the information below to our secure fax line:
-- A copy of your statement for the payment card that you used, including the billing address.
-- The last two digits of the payment card.
-- Your name, phone number, and email address.
Че им надо?
В техподдержку им написал почему биллинг адрес и адрес доставки отличается. Вежливо!
Сейчас очень хочу уже матерно написать. И послать их в жесткой форме.
Типа хотят верифицировать мою карту и просят (выдержка из письма):
We have removed your access to this account because we could not confirm your payment information. You will not be able to access your account or place orders with us until we confirm your information.
To resolve this issue, please send the information below to our secure fax line:
-- A copy of your statement for your VISA ending in 10, including the billing address.
-- Your name, phone number, and the email address registered to your Amazon.com account.
Отправил я им справку с банка с печатью и подписью, где все данные карты, владельца и банка указаны, копию карты, копию паспорта.
Опять двадцать пять:
We could not confirm your information because your fax does not include billing statement . You will not be able to access your account or place orders with us until we confirm your information.
Please send this information to our secure fax line:
-- A copy of your statement for the payment card that you used, including the billing address.
-- The last two digits of the payment card.
-- Your name, phone number, and email address.
Отсылаю им скрин с СБ-онлайн, где видны подробно транзакции. Опять хрен!
You will not be able to access your account or place orders with us until we confirm your billing details for your Visa ending in 10.
Please send the information below to our secure fax line:
-- A copy of your statement for the payment card that you used, including the billing address.
-- The last two digits of the payment card.
-- Your name, phone number, and email address.
Че им надо?
В техподдержку им написал почему биллинг адрес и адрес доставки отличается. Вежливо!
Сейчас очень хочу уже матерно написать. И послать их в жесткой форме.